New Customers

Transfers

• Your Transfer Guide
• Servicing Transfer Timeline
• How an Account Transfer Impacts You
• Setting up Your Online Account
• Where can I find my new loan number?
• Setting up Paperless and Other Notification Settings

See all 8 articles

Payments

• I Sent My Payment to My Previous Servicer
• When will I receive my first monthly statement?
• Making Your First Payment
• Setting up a Bank Account Online
• AutoPay for Transferred Accounts
• Updating Your Bank’s Online BillPay for Transferred Accounts

Escrow

• Homeowners Insurance Changes for Transferred Accounts
• How do I check my escrow account information?
• Will my escrow account transfer to ServiceMac?

Online Accounts after Refinancing & Multiple Accounts

• Once I refinance, how do I access the details of my old loan online?
• Can I manage more than one ServiceMac loan in my online account?